Our site
Our web address is: https://www.filasurauctions.com.
Data collection and processing
Compilation
Personal, transactional and technical data are stored, such as: name, surname, email address, telephone number, shipping address, billing address, username and password, personal preferences of the account, purchasing information, information about cookies.
Treatment
The information provided is used for purposes such as:
- Operate correctly on the site and provide a better quality of service to our customers.
- Send you information about your account and order
- Respond to your requests, including refunds and claims
- Process payments and avoid fraud
- Set up your account for our store
- Comply with any legal obligation that we have, such as tax calculations
- Improve the offers of our store
- Send promotional messages, if you choose to receive them
- Process payments and future orders
Management
All users can view, edit or delete their personal information at any time (except that they can not change their username). Our team members (managers and store managers) can also access and edit that information to help complete orders, process refunds and support.
Contact Forms
The information sent (name, email address, comment or query) is kept solely for customer service purposes.
Cookies
If you have an account and connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This does not contain personal data and is deleted when the browser is closed. When you log in, we will also install several cookies to save your login information and your screen viewing options. The log in lasts two days, and the screen options lasts one year. If you select “Remember me”, your login will last for two weeks. When you leave your account, the sign-in cookies will be deleted.
Data sharing
Personal data may be shared with third-party sites for the processing of payment transactions.
Payments
We accept payments by bank deposit, bank transfer and PayPal. When processing payments through PayPal, some of your data will be sent, including the information required to process or support payment, such as the total purchase and billing information. Please, check PayPal’s privacy policy for more details.
Data Retention
Typically, user information, requests, comments, questions, etc., will remain indefinitely for the purposes mentioned above, to the extent that we are not legally required to continue keeping it.
Rights on your data
If you have an account or has left comments or questions on this site, you can request to receive an export file of personal information we have about you, including any data you have provided us. You can also request that we delete any personal information we have about you. This does not include any data that we are obliged to keep administrative, legal or security purposes.
Sending Data
Comments or questions from visitors may be reviewed by an automatic spam detection service.